Unassign and delete trackers

In some cases, you may want to unassign and delete trackers that were previously assigned to leads.

Before you begin

• To unassign trackers, your account must have the Superuser or Admissions administrator role or the applicants-view and applicants-edit permissions.
• To delete trackers, your account must have the Superuser, Admissions administrator or Marketing administrator role or the trackers permission.
• To subscribe to journal events, your account must have the Superuser or Admissions administrator role or the journal-view and journal-edit permissions.

Unassign trackers

You may want to remove a tracker assigned to a lead, for example, if a lead is no longer associated with a specific campaign.

You can unassign trackers in the following ways:

• Using the applicant card: Open the applicant card and in the right pane, click the close icon to the right of the tracker.
• Via the DreamApply API: Send a DELETE /api/applicants/ID/trackers/ID request.

Delete trackers

You can permanently delete trackers that are no longer needed. When a tracker is deleted, DreamApply removes it from all leads to whom the tracker is assigned and deletes the tracker itself from the system.

You can delete trackers in the following ways:

• Using the Trackers section: To the right of the tracker, click the wrench icon and select Remove.
• Via the DreamApply API: Send a DELETE /api/applicants/trackers/ID request.

Use the Journal events

DreamApply records the following tracker management events in the journal:

• Tracker was added
• Tracker was removed

To track these events, subscribe to them using the Trackers event groups.